Privacy Policy
How we collect, use, and protect your personal information
Last updated: April 13, 2026
Introduction
Sinhas Swiss ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our rental property platform.
This policy complies with the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR) where applicable.
Information We Collect
2.1 Personal Information
We may collect the following personal information when you register or use our platform:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Profile information (profile picture, bio, preferences)
- Property listing information (if you are a property owner/agent)
- Communication data (messages, inquiries, support requests)
- Payment information (processed securely through third-party payment processors)
2.2 Automatically Collected Information
When you access our platform, we automatically collect certain information:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Location data (approximate location based on IP address)
- Cookies and similar tracking technologies
2.3 Information from Third Parties
We may receive information about you from third-party services you use to access our platform, such as social media authentication providers.
How We Use Your Information
We use the collected information for the following purposes:
- Platform Operation: To provide, maintain, and improve our services
- Account Management: To create and manage your account
- Communication: To send you updates, notifications, and respond to inquiries
- Property Matching: To connect property owners/agents with potential tenants
- Personalization: To customize your experience and show relevant listings
- Analytics: To analyze usage patterns and improve our platform
- Security: To detect, prevent, and address fraud and security issues
- Legal Compliance: To comply with legal obligations and enforce our terms
- Marketing: To send promotional materials (with your consent)
Legal Basis for Processing (GDPR)
Under GDPR, we process your personal data based on the following legal grounds:
- Consent: You have given explicit consent for specific processing activities
- Contract: Processing is necessary to fulfill our contract with you
- Legal Obligation: Processing is required to comply with legal requirements
- Legitimate Interests: Processing is necessary for our legitimate business interests
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security audits and updates
- Access controls and employee training
- Secure backup and disaster recovery procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.
Your Rights
Under Swiss and EU data protection laws, you have the following rights:
- Right to Access: Request a copy of your personal data we hold
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restriction: Request limitation of processing in certain circumstances
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or direct marketing
- Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
- Right to Lodge a Complaint: File a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local supervisory authority
To exercise any of these rights, please contact us using the information provided in Section 13.
International Data Transfers
Your information may be transferred to and processed in countries other than Switzerland. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions by the Swiss Federal Council
- Other legally recognized transfer mechanisms
Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically. Your continued use of the platform after any changes constitutes your acceptance of the updated policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Data Protection Officer:
Sinhas Swiss
Email: privacy@sinhas.ch
Address: Neugutstrasse 16, 8304 Wallisellen, Switzerland
Phone: +41 78 817 6830